Reference

How er88 Handles Your Personal Information

This policy covers exactly what data er88 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the platform on your mobile or browser.

Account data handled securelyJazzCash, Easypaisa, Raast payment dataYour right to access or delete your dataNo data sold to third partiesMobile and browser sessions covered

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every piece of data we hold is protected under standard encryption protocols during transmission and at rest. Your account password is stored as a hashed value — we cannot read it, and neither can anyone else. Access to personal records inside er88 is restricted to authorised team members who need it to operate specific account or payment functions. We do not share your data with advertisers.

Encrypted Transmission All data between your device and our servers travels over SSL encryption. This applies to account login, JazzCash deposits, Easypaisa transfers and any Raast payment session.

Cookie Controls We use session and preference cookies to keep your account wallet linked correctly. You can clear or block these through your mobile browser or app settings at any point.

Data Retention Schedule Active account data is retained while your account remains open. On account closure, we delete non-mandatory records on a rolling schedule and keep only what applicable law requires.

Third-Party Access Payment processors for JazzCash, Easypaisa and Raast receive only the transaction reference data they need to complete a transfer — nothing beyond that scope is shared.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold on your account, request a correction, or ask for deletion, reach out through any of the channels below. We aim to respond to data requests within a reasonable window. Keep your registered mobile number or email ready so we can verify your identity before making any changes.

Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record and respond promptly.

Live Chat Open the chat widget from any page on er88. State that your query is a privacy or data request and an agent will route it to the right team.

Account Settings Some data preferences — such as marketing communications and cookie consent — can be adjusted directly inside your account settings without contacting support.

What We Collect and Why We Collect It

er88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, contact details, and the information needed to verify your identity. During transactions, payment data related to your JazzCash wallet, Easypaisa mobile account or Raast transfer is recorded to process the deposit or withdrawal and to comply with

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applicable financial verification requirements. We also collect session data — device type, browser, and in-app navigation paths — to keep your account accessible across mobile and desktop without repeated logins. This session data is not linked to marketing profiles or sold externally. Cookies help us remember
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your preferences and keep your wallet linked correctly between sessions; you can manage cookie settings through your browser at any time. Availability of the platform and the application of this policy depend on local law and eligible regions in Pakistan. We do not retain payment credentials
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such as PINs or full mobile wallet numbers beyond the point of transaction confirmation. If you stop using your account, we retain only the minimum data required by applicable law and then delete the rest on a rolling schedule.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions Answered

These are the questions we hear most often about how er88 handles personal data. If your question is not here, contact us through live chat or email and we will get back to you with a clear answer.

We collect your name, contact number, email address and identity verification documents. Payment method references — such as your JazzCash or Easypaisa number — are recorded when you make a transaction.

We keep only a transaction reference, not your full wallet number or PIN. Once a deposit or withdrawal is confirmed, raw payment credentials are not retained on our systems.

Yes. Send a data access request to our support email or raise it via live chat. Verify your identity with your registered mobile number and we will provide the relevant records.

Contact support through email or live chat and submit a deletion request. We process it after identity verification and retain only what applicable law in Pakistan requires us to keep.

No. We do not sell or share personal data with advertisers. Payment processors receive only the transaction data needed to complete a JazzCash, Easypaisa or Raast transfer — nothing further.

Session cookies keep your account preferences and wallet link active between visits on mobile or desktop. You can manage or clear cookies through your browser settings without losing your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSlot ThunderStrike InfoFAQ

How er88 Handles Your Personal Information

How We Protect and Manage Your Information

How to Reach Us About Your Data

Your Privacy Questions Answered

01 What personal data does er88 collect when I open an account?

02 Is my JazzCash or Easypaisa wallet number stored after a transaction?

03 Can I request a copy of the data er88 holds on me?

04 How do I ask er88 to delete my data?

05 Does er88 share my data with advertisers or third-party marketers?

06 How do cookies affect my account on mobile?

Privacy Policy

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