Reference

Terms That Keep Your Account Running Smoothly

These terms set out how your er88 account works — what you agree to when you register, how we handle deposits made through JazzCash, Easypaisa, or Raast, and what we both expect from each other. Reading through them means no surprises later.

Account use policyJazzCash, Easypaisa, Raast deposits coveredApplies where local law permitsLive casino and slots

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REACH OUR TEAM

How to Contact Us About These Terms

If a specific clause is unclear or you need to raise a question about your account status under these terms, our support team can walk you through it. Reach us through the channel that suits you — live chat is available directly inside your account dashboard, email works for anything that needs a written record, and our Pakistan-facing support line handles account-specific queries during published hours.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Our team responds to term-related questions and account queries from within the same session you are already in.

Email Support

Send your question to the address shown on our contact page. For anything related to deposit verification via JazzCash, Easypaisa, or Raast, include your registered account details.

Help Centre

Our help centre carries answers to common term queries — account holds, payment matching requirements, and eligibility conditions for Pakistan-based accounts.

HOW WE PROTECT YOU

Account Security and Data Handling Under These Terms

We hold account data only for as long as necessary to operate your account and meet our legal obligations. You can request a summary of what we hold by contacting support through live chat or email — we will respond within the timeframe required by applicable law. Cookies on er88 are used to keep your session active across devices, so if you start on your phone and switch to a browser on another device, your lobby state carries over without requiring a fresh login. Passwords are stored in hashed form and we never ask for your full password over chat or email.

Data Retention

We keep your account data only as long as your account is active or as required by law. After account closure, personal data is deleted or anonymised within the period stated in our privacy policy.

Cookie Use

Session cookies maintain continuity when you move between your phone and a desktop browser. No tracking cookies are shared with third-party advertisers without your explicit consent.

Payment Security

Changing a linked JazzCash, Easypaisa, or Raast wallet requires a fresh identity check. This step protects your account from unauthorised fund redirection.

Contact for Changes

To update your registered details or request deletion of your data, contact our support team through live chat or email. We process these requests in line with applicable Pakistan data handling rules.

What These Terms Actually Cover

er88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every account opened on er88 and govern how you access the lobby, move funds, and interact with our support team. When you make a deposit using JazzCash or Easypaisa, you confirm that the wallet belongs to you and matches the name on

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your account — this is a standard verification step we apply consistently. Raast bank transfers follow the same matching requirement. We may update these terms when our services change, and we will notify you through your registered contact before any material revision takes effect. If you
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continue using your account after a revision goes live, that counts as acceptance. These terms do not override applicable local law. Where a term conflicts with local regulation, local law applies. You are responsible for knowing whether using this service is lawful where you are. We
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do not extend access into regions where local law prohibits it. Questions about specific terms can be directed to our support team, details of which are in the support section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About Our Terms and Conditions

These are the questions we get asked most about how our terms work in practice — from account access rules to what happens when a deposit goes through a wallet that does not match your registered name.

The same terms apply across Pakistan. Access depends on whether use of this service is permitted under local law in your region. We do not distinguish between cities, but eligibility is always subject to local regulation.

Deposits must come from a wallet registered in your own name. If the name on the wallet does not match your account, the deposit may be held for verification. Contact support with your account details to resolve it quickly.

We notify you before any material change takes effect, using your registered contact details. Continuing to use your account after the effective date means you accept the updated terms. Minor clarifications may be updated without advance notice.

Contact our support team via live chat or email and ask for a data summary. We will respond within the timeframe required by applicable law and provide the details tied to your registered account.

Reach out through live chat inside your account dashboard. Explain the clause you believe was applied incorrectly and our team will review the position and get back to you in writing if needed.

Yes. Raast transfers are covered by the same terms as JazzCash and Easypaisa deposits. The same name-matching and verification steps apply when you add or change a Raast-linked account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Keep Your Account Running Smoothly

How to Contact Us About These Terms

Live Chat

Email Support

Help Centre

Account Security and Data Handling Under These Terms

Data Retention

Cookie Use

Payment Security

Contact for Changes

Questions About Our Terms and Conditions

01 Do these terms apply differently depending on where in Pakistan I am?

02 What happens if I deposit using a JazzCash or Easypaisa account that is not mine?

03 Can er88 change these terms without telling me?

04 How do I request a copy of the data er88 holds on my account?

05 What should I do if I think my account terms have been applied incorrectly?

06 Are these terms the same for deposits made via Raast bank transfer?

Terms & Conditions

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